The whole front end shook violently when reaching 50 mph, and the transmission slipped gears when having to accelerate quickly. When I finally got my car, within the first hours I noticed serious mechanical issues. I was asked to be patient, and assured that the car had only minor issues, such as needing an oil change and a sensor. In this time, all I was told was that the wrong part was ordered and the mechanic was very busy and that was what was holding up delivery of my car. I purchased a car on Apand did not take possession of the car until May 24,2017. Andrew you are a gentleman a scholar and literally THE GREATEST PROFESSIONAL in a dealership i have ever come across in my 51 years on this earth buying all sorts of vehicles from used dealers to brand new showrooms andrew is hands down the best i've ever seen or dealth with.MAG Auto Corp in Poughkeepsie New York, is a dealership that gives car salesmen the reputation they have for being sneaky and untrustworthy. This review was promised to him months ago but the fact that he just texted me yesterday to "follow up" with me to make sure all is well with my truck just reminded about this review i had promised him when i took delivery of the truck. I now consider Andrew part of our family he met my wife and 3 kids, do NOT let the fact that he looks 17 years old! (sorry drew) but he has over a decade in the business and is a manager for a reason! I even saw him wiping my new truck down after he did all the paperwork with me he even screwed the license plates on himself! andrew is the epitome of what a young professsional should aspire to be like and i can see him being an owner of mag or even having a ford dealership himself one day. He gave me his direct cell number so i can contact him once even at 11:30 at night he was asleep! As a firefighter my schedule is very very tough, he explained to me that his brother was a member of the FDNY and perished in the line of duty and it was nothing but love. I recently purchased a used pickup off of Andrew and his team at Mag auto highland, and mag in poughkeepsie. And Arlington auto seems to do shady work, at least that was the case with my car. I will say at first I was very pleased with the sale and the hospitality, but they sure put on a face, because once the sale is done they make no point to make things right. I still to this day do not have my spare keys, they refused to reimburse me for a new set, and told me it was not their responsibility to make sure I had my keys. But could not tell me what address they sent them to, they just kept saying they sent them to the address on the paperwork. so I called them, asking where my keys were, they insisted they got sent out back in March. After a few weeks I hadn’t received them and called again, he said he thought the got sent out but wasn’t sure because COVID had forced them to close and he couldn’t ask the worker that supposedly sent the keys to me, and said he’d call me back as soon as they reopened. called poppy the next day, he agreed to send the keys out to me through mail. There were 2 more spare keys in the folder with the sales paper work, poppy took them out and set them on his desk and never gave them to me before I left, no big deal. I had the 1 key I was given to go test drive the car. After getting home I realized I was not given the spare set of keys for the car. So needless to say I waited 5 hours for nothing. And the filter looked way too xxxxty to only be 300 miles old. I made it home and decided to check the oil, no oil on the dipstick. I stoped at a gas station and filled it up. After waiting nearly 5 hours for my car to show back up for an oil change and filling the tire, I pulled out of the parking lot, and immediately the tire pressure light came on. Needless to say these were small problems, the rest of the car was great, and they were willing to take care of it so I bought the car. They said if we made a deal they would have Arlington auto do an oil change and fill the tire. I drove 6.5 hours from Maine to look at this car, they knew I was willing to make a deal and drive home that day, I showed up right at opening, rear tire was flat, and there’s no oil on the dipstick. Back in March I purchased a 2012 vw golf from mag auto.
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